IF YOU ARE NOT 100% HAPPY - WE ARE NOT HAPPY!
Yes, we take returns. If you would like to return an item, please email firstname.lastname@example.org with RETURN in the subject line. Please let us know the reason for the return. You have 7 days from receipt of your item to contact us. The item must have all of it's original packaging, tags, be unused and in new condition. When you contact us, we will give you a return code and a return shipping address. Please write this code on the outside of your package so when it is received by us, it can be identified and processed quickly. Your item must be received by us within 10 days of receiving your return code. You may either exchange the item or get a refund for the item price. Please DO NOT return without a return code as this will result in delays. When returning an order, we strongly recommend using a delivery service with tracking. We are not responsible for items lost when client is returning goods.
Please note: we cannot take any returns on earrings.
Because there is always a charge that Sunday Isle pays to Australia Post or another carrier to ship your order to you, regardless of what you were charged on your order (example - free shipping), this amount can not be refunded on returned goods. We are a small business and cannot absorb the costs of delivery for change of mind. Please note however, we do not charge a restocking fee.
We have several payment options available at checkout. Visa, Mastercard, American Express, PayPal, AfterPay & Put It On Lay-Buy. Put It On Lay-Buy is available to buyers in all countries and requires a 30% deposit to place your order and the balance to be paid off over 2 months. Once balance is paid, we can despatch your order. Cancellations of Put It On Lay-Buy orders will incur a cancellation fee - the original 30% deposit. Please note, many of our products are one-of-a-kind and are released with like products. Once sold, they are pulled from our website. Lay buys require additional administrative costs and handling so cancellation fees cannot be waived.
If you have any questions, just ask! email@example.com